FREQUENTLY ASKED QUESTIONS
Got questions? we’ve got answers.
Planning your stay at Camp Crossways? Here you’ll find helpful answers to our most frequently asked questions, covering everything from check-in times and festival access to parking, facilities, bedding, power, food and drink, and what to bring with you.
Most popular questions
Are Glastonbury Festival tickets included with Camp Crossways bookings?
No. Glastonbury Festival tickets are not included with Camp Crossways accommodation, and Camp Crossways does not provide hospitality tickets. Please make sure you and every guest staying with you has secured a valid Glastonbury Festival ticket separately.
Does Camp Crossways provide shuttle transport to Glastonbury Festival?
Yes. Camp Crossways provides a free shuttle between the campsite and Bronze Gate. The journey from the hotel car park to Bronze Gate takes around 3 minutes, and the shuttle is expected to run approximately every 15 minutes during operating times.
How do I get from Camp Crossways to Glastonbury Festival?
Camp Crossways is around 1.4 miles from Bronze Gate. A free shuttle runs directly from the campsite to Bronze Gate, helping guests get between the campsite and the festival. Once you enter the festival through Bronze Gate, allow extra time to reach your meeting point, stage or destination, especially when the site is busy.
What are the Camp Crossways check-in and check-out times?
Check-in times are published for the festival period and may vary by year. As a guide, check-in usually opens from midday on the Wednesday, with reception open daily during set hours through the festival weekend. Check-out is by 10am on the Monday. Final confirmed times should be checked before travelling.
Where is parking for Camp Crossways and how far is it from the tents?
Free parking is available onsite at the hotel. The car park is around 100 metres from the tents. For safety reasons, cars are not permitted in the campsite area or next to tents. The address is Crossways Hotel, North Wootton, BA4 4EU, and the what3words location is ///pulp.singers.polar.
What is included with a Camp Crossways furnished tent?
Furnished tents include a camp bed with a 5cm self-inflating mattress and a wind-up lantern. Glamping packages for Bell Tents include a metal bed base with a 10cm mattress and bedding. Unfurnished tents do not include furnishings or bedding, so please bring your own.
Do Camp Crossways tents include electric power?
Power is not generally provided with tents. Glamper options include a solar-powered unit with lighting inside the tent. Guests staying in tents can use phone charging points in the pamper room.
Are toilets and showers available 24 hours a day at Camp Crossways?
Yes. Camp Crossways provides plenty of hot showers and flushing toilets, and the facilities are cleaned regularly.
Are dogs allowed at Camp Crossways?
No. Dogs are not permitted onsite, as dogs are not allowed into Glastonbury Festival.
Can I bring food, alcohol, glass or cooking equipment to Camp Crossways?
You may bring food for your own consumption inside your tent, but cooking equipment such as camping stoves, fridges and BBQs is not permitted. As Camp Crossways is a licensed premises, you cannot bring your own alcohol onsite. For the safety of guests and staff, glass bottles and glasses are also not permitted.
Camp Crossways and Glastonbury Festival tickets
Are Glastonbury Festival tickets included with Camp Crossways bookings?
No. Glastonbury Festival tickets are not included with Camp Crossways accommodation, and Camp Crossways does not provide hospitality tickets. Please make sure you and every guest staying with you has secured a valid Glastonbury Festival ticket separately.
Do I need a separate Glastonbury Festival wristband to stay at Camp Crossways?
Yes. Camp Crossways accommodation is separate from Glastonbury Festival entry. Each person staying in your tent needs a valid Glastonbury general admission ticket, and you should follow all guidance from your festival ticket vendor.
Can I book Camp Crossways for fewer than 5 nights?
No. Because Camp Crossways cannot re-let a tent for vacant nights during the festival, the booking price is the same whether you use all five nights or only part of the stay.
Getting to Camp Crossways
What is the best way to travel to Camp Crossways by train, coach or taxi?
If you arrive by train, Glastonbury Festival usually provides a shuttle bus from Castle Cary station to the festival bus station at Red Gate. From there, you can continue your journey by bus or taxi. A taxi rank is approximately 5 minutes’ walk from the festival bus station, but taxis are in high demand during the festival, so pre-booking is strongly recommended. Please use BA4 4EU for taxi pick-ups and drop-offs, or what3words ///pulp.singers.polar. Camp Crossways is unable to provide a pick-up service from the train station or taxi contact numbers.
Does Camp Crossways provide shuttle transport to Glastonbury Festival?
Yes. Camp Crossways provides a free shuttle between the campsite and Bronze Gate. The journey from the hotel car park to Bronze Gate takes around 3 minutes, and the shuttle is expected to run approximately every 15 minutes during operating times.
How do I get from Camp Crossways to Glastonbury Festival?
Camp Crossways is around 1.4 miles from Bronze Gate. A free shuttle runs directly from the campsite to Bronze Gate, helping guests get between the campsite and the festival. Once you enter the festival through Bronze Gate, allow extra time to reach your meeting point, stage or destination, especially when the site is busy.
How far is the car park from the tents?
The car park is approximately 100 metres from the tents and is free to use. Cars cannot be parked next to tents or driven into the campsite area.
Arrival and check-in
What are the Camp Crossways check-in and check-out times?
Check-in times are published for the festival period and may vary by year. As a guide, check-in usually opens from midday on the Wednesday, with reception open daily during set hours through the festival weekend. Check-out is by 10am on the Monday. Final confirmed times should be checked before travelling.
Can guests arrive at different times?
Yes. You and any guests who are arriving separately can arrive at different times, provided each person arrives during Camp Crossways reception opening hours. Final daily reception times should be checked before travelling.
Is luggage assistance available when arriving at Camp Crossways?
Yes. Once you have checked in at reception, a member of the Camp Crossways crew can help with heavy luggage to your tent.
What’s included with your tent
What furnishings are included in Camp Crossways furnished tents?
Camp Crossways offers different furnishing options. Unfurnished tents do not include furnishings or bedding, so guests should bring their own. Furnished tents include a camp bed with a 5cm self-inflating mattress. Glamping packages for Bell Tents include a metal bed with a mattress and bedding.
What bedding is included with a Camp Crossways booking?
Bedding packs can include a towel per person, a blanket, a 13.5 tog duvet, one pillow per person, and luxury linen including a duvet cover, pillowcases and sheet. Bedding packs are standard and extremely limited onsite, so Camp Crossways is unable to offer extras or replacements. Please bring extra towels or pillows if required.
Do Camp Crossways tents include electric power?
Power is not generally provided with tents. Glamper options include a solar-powered unit with lighting inside the tent Guests staying in tents can use phone charging points in the pamper room.
How do I lock or secure a Bell Tent at Camp Crossways?
To lock your Bell Tent, please bring a small hand-luggage-size padlock to use with the zipper. Camp Crossways also recommends bringing a torch to help you find your tent at night.
Facilities at Camp Crossways
Are toilets and showers available 24 hours a day at Camp Crossways?
Yes. Camp Crossways provides plenty of hot showers and flushing toilets, and the facilities are cleaned regularly.
Are there drinking water points at Camp Crossways?
Yes. Drinking water points are available, so please bring refillable bottles.
Where can I charge my phone at Camp Crossways?
Additional phone charging points are available in the pamper room.
What facilities are available in the pamper parlour?
The pamper parlour is set up with mirrors, hairdryers and straighteners, available on a first come, first served basis. You may also use your own hair styling equipment in the pamper room.
Is food and drink available to buy onsite?
Yes. Inside the hotel there is a restaurant and two bar areas, including a terrace bar overlooking Glastonbury Tor.
Camp Crossways site rules
Can I bring alcohol to Camp Crossways?
No. Camp Crossways is a licensed premises, so guests cannot bring their own alcohol onsite.
Can I bring glass bottles or glasses to Camp Crossways?
No. For the safety of all guests and staff, glass bottles and glasses are not permitted onsite.
Can I bring my own food to Camp Crossways?
Yes. You may bring food onsite for your own consumption inside your tent. Cooking equipment such as camping stoves, fridges and BBQs is not permitted.
Can I bring a kettle, mini fridge or electrical appliance?
No. Travel kettles, mini fridges and similar appliances are not permitted. Where power is available, sockets are only suitable for charging mobile phones and similar small devices.
Can I bring BBQs, camping stoves, gazebos or shelters?
No. BBQs, camping stoves, gazebos and other shelters are not permitted onsite.
Are campfires allowed at Camp Crossways?
No. Campfires are not permitted onsite.
Can friends visit if they are not staying at Camp Crossways?
Yes, friends can visit the hotel area, but they will not be allowed into the campsite area unless they are staying at Camp Crossways.
Are dogs allowed at Camp Crossways?
No. Dogs are not permitted onsite, as dogs are not allowed into Glastonbury Festival.

